FAQ  /  Orders
Where is my order?


Delivery time depends on the shipping method you specified. 

Generally, you will receive your order in 17-25  business days from the date that it is placed.

For processing time, we may need up to 7-10 days to prepare your order after placing your order (cutomized products needs an extra 3-5 days). This is to make sure that your order is accurate. This processing time does not include shipping time.
As for delivery time, please check the Shipping Info page. You can log into your account >> click on "My Orders" and click on the "Track Order Details" button for more details.
Have more questions? Contact us.
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